Anthony Levandowski & Suzy Sammons ·Uber ·28 MAR 2017

This internal email captures Anthony Levandowski, at the center of the most significant trade-secret lawsuit in autonomous-vehicle history, calmly dividing talking points with Uber colleagues just weeks before he was pushed out of the company.

Michael Rapino & Mark Campana & Irving Azoff & Peter Luukko & Eric Gardner & Brad Wavra ·Live Nation / Ticketmaster ·18 APR 2019

If your sales team and your operations team are both hitting the same customer with different asks, you don't have a strategy — you have a turf war.

Tim Leiweke & Michael Rapino ·Live Nation Entertainment / Ticketmaster ·27 FEB 2021

A candid 2021 exchange between Live Nation's CEO and a major venue operator, later entered into evidence in the DOJ's antitrust suit, offers a rare window into how Ticketmaster's executives framed competitive pressure from rival ticketing platforms.

Andy Hewitt & Brian Smith & Colin Lewis & Jenny Heifetz Henault ·Live Nation Entertainment ·23 MAR 2021

The most valuable thing you can own isn't the venue — it's the right to keep your competitor out of it.

Michael Rapino & David Marcus & Tara Traub & Mark Yovich & Michael Wichser ·Live Nation Entertainment / Ticketmaster ·22 AUG 2022

The moment a client's manager whispers 'double dipping,' you have minutes to build a clear answer — or you have a narrative crisis.

Julie Sterling & Jonathan Bellack & Drew Bradstock & Alex Shellhammer ·Google ·11 NOV 2015

If your frontline can't answer the obvious question, the problem isn't training — it's that you haven't decided what you actually believe.

Dario Amodei & Emil Michael ·Anthropic ·26 FEB 2026

When the other side rewrites your redlines into meaningless words, name the trick precisely — then keep the door open.

Sam Altman & Elon Musk ·OpenAI ·18 FEB 2023

When a former ally attacks you in public, don't defend — pivot to asking what they'd do instead.

Mark Zuckerberg & Elon Musk ·Meta, Tesla/X ·13 DEC 2024

A brief December 2024 exchange reveals that Meta quietly aligned itself with Musk's legal challenge to OpenAI's nonprofit conversion, and that Zuckerberg moved immediately to manage the relationship directly.

Eddy Cue ·Apple ·10 JAN 2013

When a rival's business model forces them to behave in ways users dislike, that tension is your product opportunity.

Prabhakar Raghavan ·Google ·20 JUN 2019

If a competitor might be eating your lunch one bite at a time, build the instruments to see the bites — don't settle for gut feel.

Joan Braddi & Sundar Pichai & Sergey Brin & Jonathan Rosenberg ·Google ·7 JUN 2007

If your partner brings no real users to the deal, they aren't a partner — they're a toll booth.

Travis Kalanick ·Uber ·22 OCT 2013

The memo's existence is more instructive than its contents. The contents are the symptom; the existence is the diagnosis.